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Refunds, say what?

REFUNDS on Veego? Say what!

Veego 30 Day Taste Guarantee

We're so confident that you be over the moon with your Veego Plant Protein that we're offering a 30 Day Taste Guarantee. If after 30 Days (from date of purchase) you're not 100% happy we will refund you.

To qualify if you purchased from itsveego.com:

Email hello@itsveego.com within 30 days of receiving your order with your name, order number and details of the return

Send back the product with at least 2/3 of the contents to:

PO BOX 126, West Burleigh QLD, 4219

To qualify if you purchased from an offical Veego retailer:

Email hello@itsveego.com within 14 days of purchase with your name, copy of your receipt and details of the return

Send back the product with at least 2/3 of the contents to:

PO BOX 126, West Burleigh QLD, 4219

 

You made a mistake on your order

We get it, sometimes you get so excited when placing an online order and you accidentally make a mistake or placed your order twice. If this has happened to you please email: hello@itsveego.com as soon as possible. If your order hasn’t been dispatched we will be able to edit or cancel your order and process a partial or full refund depending on the mistake. Be quick, our warehouse fam are speedy dispatchers!

Change of mind

Not ready to commit to the Veego way of life? We’re happy to offer a full product refund (excluding shipping costs) if you do the following;

Email hello@itsveego.com your name, order number and details of the return within 7 days of receiving the order

Send back the product unused, unopened and in the original condition to PO BOX 126, West Burleigh QLD, 4219

Damaged or faulty item

If you received a product that you believe to be damaged or faulty please email: hello@itsveego.com as soon as you can. Depending on the individual situation, our team will come to a resolution with you.

Still have questions?

Email the Veego fam at hello@itsveego.com and they will get back to you as soon as they can between business hours. Please keep in mind that we’re a Gold Coast based team so we operate in AEST during daylight saving and take Queensland & Gold Coast based public holidays.

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